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Let's assume a seller and a buyer agree to a purchase of a physical on an escrow market or using an independent escrow service, and the buyer raises a dispute claiming he did not receive the good. How does the escrow admin know if the buyer tells the truth or if they lie to get their money back even though they receive what they paid for ?

The two reasons I ask this is first that I'm afraid of being scammed as a customer even on a legit escrow market, and second because I begin to consider creating an unrestricted escrow service for illicit goods and service, since there doesn't seem to be any legit one.
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