I'd say 4/5 but still legit.
I've order cloned card with Minimal balance. First you'll see on the checkout page that the manager will be in touch with you in max 60 mins however you'll be waiting for 2 or even 3 hours ! Not greately organized support on this step. As said by others here, you will finally get your order, but still ...
Concerning the support after the first contact, (and this is where the system is really well organized!) they do answer quickly to you. They even offer you 20 % discount to apologize for the delay
In the last message, you get tracking info and some guide (which is pretty helpful), no more answers, but "please just wait for the card to arrive. Contact us once the stuff is arrived".
Even though I had to mention the pin written on the card to get further support, so I did. The balance on the card was lesser on about 120 bucks than it should be, which is not okay to me...
Of course some will say that I'm too strict... but at the end you've got all the info you need to know about this service, so do what you want it's only your choice !